How do I install my CarGuard dashcam?
Installation is simple! Use the adhesive mount or suction cup to secure the dashcam to your windshield, ideally behind the rearview mirror. Run the power cable along the edges of the dashboard, and plug it into the cigarette lighter or USB port.
Do I need to format the memory card before using it?
Yes, it's recommended to format the memory card before using it for the first time. This ensures the card is fully compatible with your dashcam and ready for recording.
How long will my dashcam record before the memory card is full?
This depends on the size of the memory card and the video quality settings. On average, a 32GB card will hold around 4-6 hours of HD footage. Once the card is full, the dashcam will automatically loop and overwrite the oldest files.
Does my dashcam record when the car is turned off?
If your dashcam has a parking mode feature, it can record even when the car is off by using motion detection or impact sensors. Make sure this feature is enabled in the settings.
What resolution should I use for the best video quality?
For clear and detailed footage, we recommend using Full HD (1080p) or higher. If your dashcam supports 4K resolution, this will provide the highest level of detail, especially for reading license plates and road signs.
How can I view the footage from my dashcam?
You can view footage directly on the dashcam’s display or remove the memory card and insert it into a computer. If your dashcam has Wi-Fi, you can also transfer the footage to your smartphone through the CarGuard app.
What happens if my dashcam loses power while recording?
Most CarGuard dashcams are equipped with built-in battery backup, so they can save the last recording even if power is lost unexpectedly. However, it's important to keep the dashcam plugged in for continuous recording.
Can I use my dashcam in extreme temperatures?
Yes, our dashcams are designed to withstand both high and low temperatures. However, we recommend avoiding direct exposure to extreme heat, such as leaving the dashcam under direct sunlight for long periods.
Does my dashcam need regular updates?
Firmware updates are occasionally released to improve performance or add new features. You can check for updates on the CarGuard website and follow the instructions for downloading and installing them.
How long is the warranty on CarGuard dashcams?
All CarGuard dashcams come with a standard 1-year warranty. This covers any manufacturing defects or technical issues. Extended warranty options are also available at the time of purchase.
Can my dashcam be used in multiple vehicles?
Yes, our dashcams can be easily transferred between vehicles. Just make sure to remove the dashcam and its accessories carefully to avoid damaging the adhesive mount.
What should I do if my dashcam isn't turning on?
First, check the power connection and ensure the cable is plugged in securely. If it still doesn’t turn on, try using a different power source or cable. If the issue persists, refer to the user manual or contact our support team for further assistance.
